Booking a call

All call bookings are completed within the Uprise program. You cannot book calls any other way, including via Outlook/Google Calendar.

To book a call, click on the Coaching Calls tab in the app. If you're on a mobile device, click the menu icon in the top-right corner of the screen. We require a minimum of 24 hours notice for new bookings.

For those in the Starting Skills, you will be automatically prompted upon signing up to book in 4 calls over 4 weeks. If you're working through Wellness Packs, you can book in a call at any time, as you need.

Cancelling/rescheduling a call

All cancellations and reschedules are completed within the Uprise program. You cannot change your calls any other way, including via Outlook/Google Calendar.

Calls can be cancelled from the Coaching Calls tab in the app, by clicking on the x button to the right of the call. We require a minimum of 24 hours notice for both cancellations and reschedules. If you cannot make a call, and are within the 24 hour window, the call will be forfeited, your company will be charged, and your coach will cover the forfeited call's content in the following week.

To reschedule a call, first cancel the original call, then book a new call.

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