Booking a call
All call bookings are completed within the Uprise program. You cannot book calls any other way, including via Outlook/Google Calendar.
To book a call, click on the Bookings tab in the app. If you're on a mobile device, click the menu icon in the top-right corner of the screen. We require a minimum of 24 hours notice for new bookings.
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For those in the Starting Skills, you will be automatically prompted upon signing up to book in 4 calls over 4 weeks. If you're working through Wellness Packs, you can book in a call at any time, as you need.
Cancelling/rescheduling a call
All cancellations and reschedules are completed within the Uprise program. You cannot change your calls any other way, including via Outlook/Google Calendar.
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Calls can be cancelled from the Coaching Calls tab in the app, by clicking on the x button to the right of the call. We require a minimum of 24 hours notice for both cancellations and reschedules. If you cannot make a call, and are within the 24 hour window, the call will be forfeited, your company will be charged, and your coach will cover the forfeited call's content in the following week.
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To reschedule a call, first cancel the original call, then book a new call.